Actually Asked
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Features Inline FAQHighlight to askSelf-improving FAQWeekly gap reportLeadsShopify app
Solutions Online storesSaaS and appsTravel and hospitalityServices and clinics
Pricing FAQ gap finder Sign in

Your shoppers write your FAQ.

A FAQ section for your store. Shoppers ask in their own words, get answers from your pages, and the questions they ask most join the FAQ.

Create your account Find your FAQ gaps

Free for 50 AI answers a month. Two lines of code to install.

For any site where people ask before they buy.

Built first for Shopify stores. It works on any website whose visitors have questions before they buy, book or sign up.

Online storesShopify, WooCommerce, Squarespace, Wix and custom shops. SaaS and appsPricing, plans and "does it do X" on marketing pages and docs. Travel and hospitalityHotels, rentals and tours: check-in, cancellations, what's included. Services and clinicsAgencies, clinics, studios and coaches: booking, pricing, what to expect.

If people email you the same questions again and again, it's for you. If nobody asks you anything yet, it isn't.

Live on your site in ten minutes.

  1. 1

    We read your site

    Add your domain. Your pages, policies and help center are read, and your first FAQ entries are written from them.

  2. 2

    You paste two lines

    The FAQ appears where you put it, in your fonts and colours. On Shopify, add it as a block in the theme editor.

    Install

    Paste this where the FAQ should appear

    <div data-faq-widget="YOUR_SITE_KEY"></div>
<script src="https://cdn.actuallyasked.com/w.js" async></script>
  3. 3

    Shoppers ask, your FAQ grows

    The questions asked most are suggested for your FAQ. You publish the ones you like, and your edits are never overwritten.

See what they asked and you couldn't answer.

Every Monday, one email: the questions asked most, the ones your pages don't answer, and what was added to your FAQ.

How the report works

A FAQ that looks like yours and learns from visitors.

Inline FAQA FAQ section in your page, not a chat bubble. Highlight to askShoppers select a sentence and ask about it. Self-improving FAQThe questions shoppers ask most join your FAQ. Weekly gap reportWhat shoppers asked and your site couldn't answer. LeadsVisitors who leave an email, ready to reply to. Shopify appA theme block, product FAQs and policies.

Free to start, then $12 a month.

Every plan includes unlimited team members. You pay for the answers you use and the sites you run.

See pricing

See what your shoppers actually ask.

Create your account